Shipping Policy
This policy explains how and when StackdHealth orders are processed, shipped and delivered. We want your stack to arrive on time and intact.
Order processing
Orders are processed within 1–3 business days of being placed. Orders placed on weekends or public holidays are processed on the next business day.
You will receive a confirmation email when your order is placed and a second email with tracking details once it ships.
Shipping rates and delivery times
Shipping rates and estimated delivery windows are calculated at checkout based on your location and the items in your cart. Delivery estimates begin once your order has shipped, not when it is placed.
- Standard shipping: 3–7 business days
- Expedited shipping: 1–3 business days
- Free standard shipping on qualifying orders, including the Full Stack
Subscriptions
Subscription orders ship every 30 days. You can skip, change or cancel an upcoming shipment at any time from your account before the next order is processed.
Shipping destinations
We currently ship to addresses within the United States. We plan to add more destinations over time. Orders cannot be shipped to PO boxes for expedited service.
Address accuracy
Please make sure your shipping address is correct before completing checkout. We are not responsible for orders delivered to an incorrect address supplied by the customer. If you notice a mistake, contact us right away and we will do our best to correct it before the order ships.
Lost, delayed or damaged packages
If your package is delayed, lost or arrives damaged, let us know within 14 days of the expected delivery date. We will work with the carrier and, where appropriate, replace or refund your order.
Customs, duties and taxes
Any applicable taxes are calculated at checkout. For any future international shipments, import duties and fees would be the responsibility of the recipient.
Contact us
Questions about this page? Email us at support@stackdhealthcollective.com.